Aftersales Service and Support

  • At ProSys, we understand the importance of the Aftersales service and support.
  • We pride ourselves on our swift response time to all our customers.
  • Be it a large or small issue, our service team are always on hand to offer both remote and on-site assistance.
  • Having our expert automation and mechanical teams’ onsite means communication and troubleshooting is immediate.
  • Should onsite support be required, we will release our service engineers to site & having International service engineers means we can guarantee 24 hours response time.
  • Master service agreements ensure yearly, scheduled, preventative maintenance by our expert service engineers.
  • To ensure no down time for our customers, spare parts are always kept in stock and can be expedited when required.
  • Providing a superior aftersales support system and creating strong customer intimacy remains core to the ProSys culture.
  • For any other information or support, please contact the ProSys Service team : service@prosysgroup.com , Tel +353 21 4853900